Frequently Asked Questions

Practice Information

Trainings for Medicaid or Medicare Providers

Training Name REQUIREMENT PLAN END Trainings
Required Network Ongoing
Required Network Ongoing
Required Network Ongoing
Required Network Ongoing
Required Network Ongoing
Required TNGA Ongoing

Attestation

In order to activate the 'Agree' checkbox and the submit button, it is necessary to read the entire attestation. Please scroll down to access the checkbox and proceed with submission

As required by government agencies, including the Centers for Medicare & Medicaid Services (CMS) and state agencies that oversee Medicaid plans, First Tier, Downstream, and Related Entities (FDRs) that provide administrative and/or healthcare services for Medicare Parts C and D plans and/or state Medicaid plans administered by, Therapy Network of Georgia, your organization is considered a Downstream Entity of Therapy Network of Georgia. This attestation is intended to be evidence that the requirements listed above were met by your organization for the current year. This training must occur initially during the new provider orientation period or the first fifteen (15) days after provider’s effective date, whichever comes first, and annually thereafter. The authorized representative of the downstream entity (i.e. contracted TNGA provider) shall ensure that all providers at their practice who are delivering services to members on behalf of TNGA, shall comply with the completion of annual trainings as documented herein. Records of the completion of such trainings must be maintained for at least 10 years from the date of attestation.

I certify, as an authorized representative of an entity that has a written agreement with Therapy Network of Georgia, that the statements made above are true and correct to the best of my knowledge. Also, my organization agrees to maintain documentation supporting the statements made above. We will maintain this documentation in accordance with federal regulations and our contract with Therapy Network of Georgia, which is no less than ten (10) years.

My organization will produce evidence of the above to Therapy Network of Georgia and/or the applicable government agency upon request. My organization understands that the inability to produce this evidence may result in a request for a Corrective Action Plan (CAP) or other contractual remedies such as contract termination.

Frequently Asked Questions

  1. Enter Practice Information: Enter the necessary practice information as prompted.
  2. Open and Review Trainings: For each required training, click the checkbox associated with it to open and download the training material. Read through the content to ensure you have a complete understanding.
  3. Agree to Attestation: After reviewing all required trainings, carefully read the entire attestation provided. A checkbox will appear, allowing you to agree to the attestation.
  4. Submit Trainings: Once you have agreed to the attestation, Click the submit button to officially submit the completed trainings.
  5. Certification Email: After successful submission, you will receive a certification of the completed trainings to the email address you provided during the process.

If several individuals in your practice received email requests for training, it's important to note that only one training attestation is required per Tax ID Number (TIN), not per individual email address. This means that even if multiple people in your practice received the request, only one person needs to complete the training on behalf of the entire practice using the shared TIN.

As a practice administrator, distributing the trainings to your providers is a straightforward process. Simply click on each training to open it and download the corresponding PDF. Once the training PDFs are downloaded, you have various options for distribution:

  • Share the downloaded PDFs directly with your providers.
  • Upload the PDFs to your practice's internal communication platform.
  • Print hard copies for distribution within your practice.

Yes, the training portal is mobile-friendly. Access it on your smartphone or tablet for flexibility in completing your trainings.

If you experience technical difficulties, please contact our support team at [email protected] for assistance.

Certainly! Once you complete a training, you can download and print your certification directly from the email.

The training portal is compatible with most modern browsers. For the best experience, use Google Chrome, Firefox, Safari, or Microsoft Edge.

We value your feedback! Contact your provider representative with your feedback or suggestions about the portal to: [email protected].

Certainly! You can download the completion certificates as needed for organizational or regulatory purposes.

New training modules are added periodically. Keep an eye on the portal announcements or notifications for updates on upcoming trainings.